Capital Bank Mexico

Your Trusted Financial Partner in Mexico

Terms and Conditions of Use

Welcome to the Capital Bank Mexico website. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our website. If you do not agree to these terms, please do not use this website.

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Capital Bank Mexico ("we," "us," or "our"). By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. We reserve the right to modify these Terms at any time, and it is your responsibility to review these Terms periodically for changes. Your continued use of the website following the posting of changes will mean that you accept and agree to the changes.

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

3. Intellectual Property

The content, layout, design, data, databases, and graphics on this website are protected by intellectual property laws, including copyright and trademarks. Unless otherwise stated, Capital Bank Mexico owns the intellectual property rights for all material on this website. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

4. Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis without any representations or warranties, express or implied. Capital Bank Mexico makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Capital Bank Mexico does not warrant that:

5. Limitation of Liability

Capital Bank Mexico will not be liable to you (whether under the law of contact, the law of torts, or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

These limitations of liability apply even if Capital Bank Mexico has been expressly advised of the potential loss.

6. Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Capital Bank Mexico's liability in respect of any:

7. Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Capital Bank Mexico. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. By using our website, you expressly relieve Capital Bank Mexico from any and all liability arising from your use of any third-party website.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Mexico, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Mexico City, Mexico, to resolve any dispute arising out of or relating to these Terms or the use of this website.

9. Contact Information

If you have any questions about these Terms, please contact us at:

Capital Bank Mexico
Av. Paseo de la Reforma 342, Col. Juárez
Alcaldía Cuauhtémoc, C.P. 06600, Ciudad de México
Email: legal@capitalbank.mx
Phone: +52 303 408 0021

10. Account Security

If any of the services require you to open an account, you must complete the registration process by providing us with current, complete, and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Capital Bank Mexico immediately of any unauthorized use of your account or any other breach of security. Capital Bank Mexico will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Capital Bank Mexico or another party due to someone else using your account or password.

11. Online Services

Capital Bank Mexico provides services online for your convenience. However, you must follow the terms of service that are part of the service offering. You will be responsible for maintaining the confidentiality of your data in your account and your account details. Capital Bank Mexico is not responsible for any breach of data due to your failure to adhere to the security of your account. You must agree to use this online service for lawful purposes only.

12. Mobile Banking Services

Capital Bank Mexico offers mobile banking services. Your access to these services is contingent upon your acceptance of the relevant application’s terms and conditions, as well as the operating system’s terms and conditions on your mobile device. Capital Bank Mexico assumes no liability for any breaches of security or data that originate from your mobile device’s operating system or your negligence in managing your account credentials.

13. Termination

Capital Bank Mexico reserves the right to terminate your access to the website, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Entire Agreement

These Terms constitute the entire agreement between you and Capital Bank Mexico relating to your use of the website and supersede all prior agreements and understandings.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Last updated: October 26, 2023